Managing the mindset

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I came across some recent research by Heslin and VandeWalle in the British Psychological Society’s online research digest www.bps.org.uk .  They found that managers with a fixed view of employees’ personal attributes (such as intelligence) tend to ignore improvements or deterioration in their reports’ performance.  Such managers provide less coaching and training, apparently believing their interventions will make little difference.  The good news is that such managers’ mindsets can be changed with a variety of exercises, including scientific evidence which demonstrates that change is possible.

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